PRACTICE STAFF

Practice Manager : Mrs Marion Crump (Full time)

Assistant Practice Manager: Mrs Gwen Esp (Full time)

Secretary : Liz Sumpter (Part time)

Admin Assistant - Natasha Davies (Full time)

Receptionists: (Part time)
Liz Woodhall (and phlebotomist), Carol Sherry, Sarah Brown, Clare Walker, Jade Meincken (Full time)

Health Care Assistant: (Part time)
Barbara Ellis is responsible for assisting the Nursing team in their clinical and administrative duties.

The people behind the reception desk are usually your first point of contact and will try in every way to help you. The more information you are able to give them, the better they will be able to help you. You sometimes may be kept waiting because they are dealing with several other problems at the same time. Please be patient. All of our Receptionists and Secretaries have received training and many of them are very experienced and will be able to answer many of your queries. If you are in doubt about anything, ask the Receptionist if she does not know the answer she will ask someone that does. A brief explanation of your problem may enable them to suggest the right person for advice or offer the most suitable appointment.

It is a practice and legal requirement that all staff maintain confidentiality of patients' records.

Your medical records are held in the strictest confidence. Information is not passed on without your consent unless it is within the confines of the NHS, by legal framework, or is in the public interest.Certain anonymised patient data may be shared for the purpose of public health and audit, research, teaching and training.

This practice is registered under the Data Protection Act.